Privacy Policy

Last updated: April 17, 2026

Valmo Courier ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

• Full name
• Email address
• Phone number
• City and state of residence
• PIN code
• Franchise type preference and investment capacity
• Any additional information you provide through contact or application forms

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution

2. How We Use Your Information

We use the information we collect for the following purposes:

• Franchise Applications: To process and evaluate your franchise application.
• Communication: To respond to your inquiries, provide information about our franchise opportunities, and send important updates.
• Service Improvement: To understand how our website is used and improve our content and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: To send promotional materials about our franchise opportunities, with your consent where required. You can opt out at any time.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
• Franchise Operations: With regional franchise managers or authorized representatives for the purpose of processing your franchise application.
• Legal Requirements: When required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmitted through our website
• Secure server infrastructure with restricted access controls
• Regular security assessments and updates
• Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website performance and functionality
• Analyze website traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Restriction: Request restriction of processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and the nature of the information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

• Email: business@courier-franchise.in
• Phone: +91 99369 81651
• Address: Valmo Courier Pvt. Ltd., Corporate Office, New Delhi, India